Route · v3 · CC-BY-4.0
Run the ops
Every status meeting ends with the blocker named, owned and dated.
- For
- operationsopscoosupply chainservice deliveryplant
- Meetings
- Status · Briefing · Workshop
- By
- sidekick
Lens
How Sidekick reads these meetings when you walk this route.
Operations meetings drown in updates and complaints. Clarity 4+ means figures and names, not "more or less the same". Influence 4+ means turning a complaint into a proposed fix. Closing 4+ means every blocker left with an owner and a date. Agreeing to a workaround nobody will remove is Pushback 2; naming its cost is Pushback 4+. Leading with the one number and asking what changed are good habits, not scores.
Path
Milestones tick themselves as your meetings meet them, in order.
- 1Report in specifics in 3 status meetingsScore 4+ out of 5 on Clarity in 3 status meetings or briefings
skill:clarity >= 4 x3 kind:status|briefing - 2A blocker owned and datedA Great closing moment in status meetings
moments:great x1 skill:closing kind:status - 3Five commitments closed on time5 commitments closed on time
commitments:ontime x5 - 4A workaround priced out loudA Great pushback moment in status meetings or workshops
moments:great x1 skill:pushback kind:status|workshop - 5Closing ProficientClosing level 60 (Proficient)
level:closing >= 60
Focus tracks
Each one becomes a skill with its own level once you walk the route; unrated until then.
Achievements
- In numbersFive updates said in figures, not adjectives
skill:clarity >= 4 x5 kind:status|briefing - Asked until specificFive status meetings where you followed up until the answer was specific
skill:inquiry >= 4 x5 kind:status - No orphan blockersFive rounds where every blocker left owned
skill:closing >= 4 x5 kind:status|workshop - Fix it properlyThree workarounds priced before they became permanent
moments:great x3 skill:pushback kind:status|workshop - ReliableTen commitments closed on time
commitments:ontime x10
Drills
Lines to practice your answer to, before the meeting where someone says them.
Throughput was fine this week, more or less the same as always.Inquiry
We can just add a manual check for now. It's five minutes a day.Pushback
Why is the backlog up again?Clarity
Their delivery slipped. Not much we can do.Closing
Someone should look at the handover process.Closing
Can you take on the second site as well, same headcount?Pushback