Route · v3 · CC-BY-4.0

Run the ops

Every status meeting ends with the blocker named, owned and dated.

For
operationsopscoosupply chainservice deliveryplant
Meetings
Status · Briefing · Workshop
By
sidekick
Already in the app: Growth › Routes Suggest a change The route file

Lens

How Sidekick reads these meetings when you walk this route.

Operations meetings drown in updates and complaints. Clarity 4+ means figures and names, not "more or less the same". Influence 4+ means turning a complaint into a proposed fix. Closing 4+ means every blocker left with an owner and a date. Agreeing to a workaround nobody will remove is Pushback 2; naming its cost is Pushback 4+. Leading with the one number and asking what changed are good habits, not scores.

Path

Milestones tick themselves as your meetings meet them, in order.

  1. 1
    Report in specifics in 3 status meetingsScore 4+ out of 5 on Clarity in 3 status meetings or briefingsskill:clarity >= 4 x3 kind:status|briefing
  2. 2
    A blocker owned and datedA Great closing moment in status meetingsmoments:great x1 skill:closing kind:status
  3. 3
    Five commitments closed on time5 commitments closed on timecommitments:ontime x5
  4. 4
    A workaround priced out loudA Great pushback moment in status meetings or workshopsmoments:great x1 skill:pushback kind:status|workshop
  5. 5
    Closing ProficientClosing level 60 (Proficient)level:closing >= 60

Focus tracks

Each one becomes a skill with its own level once you walk the route; unrated until then.

Numbers, not adjectivesstates each update as a figure, with its trend when it matters
Clarity
From complaint to fixanswers a complaint with a proposed fix and an owner
Influence
Blocker, owner, dateevery blocker leaves with an owner and a date
Closing
Price the workaroundsays what the quick fix will cost later
Pushback

Achievements

  • In numbersFive updates said in figures, not adjectivesskill:clarity >= 4 x5 kind:status|briefing
  • Asked until specificFive status meetings where you followed up until the answer was specificskill:inquiry >= 4 x5 kind:status
  • No orphan blockersFive rounds where every blocker left ownedskill:closing >= 4 x5 kind:status|workshop
  • Fix it properlyThree workarounds priced before they became permanentmoments:great x3 skill:pushback kind:status|workshop
  • ReliableTen commitments closed on timecommitments:ontime x10

Drills

Lines to practice your answer to, before the meeting where someone says them.

Shift leadThroughput was fine this week, more or less the same as always.Inquiry
Team memberWe can just add a manual check for now. It's five minutes a day.Pushback
Your directorWhy is the backlog up again?Clarity
Vendor managerTheir delivery slipped. Not much we can do.Closing
Team memberSomeone should look at the handover process.Closing
Your directorCan you take on the second site as well, same headcount?Pushback