Support
Sidekick is open source, and support happens in the open where everyone can find the answer later.
Ask a question
GitHub Discussions: how do I, is this expected, ideas.
Report a bug
GitHub Issues. Include your macOS version and what you expected. Never paste a transcript or anyone's words.
Report a security issue
security@learnwithsidekick.com, privately. Please do not open a public issue for it.
Something about a route
The community library has its own issues, or use Suggest a change on the route's page.
Before you write
- Your meetings, transcripts and notes live on your Mac. We cannot see them, so we cannot recover them either.
- Diagnostic logs from the app contain no transcript text, so they are safe to attach.
- Supporters: the supporter key, lost keys and billing are handled in Polar's customer portal, linked from your receipt.